To modify or add doctors to whom your practice refers patients. Click YES. System Requirements | Business Associate Agreement. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. 0 or below, click the Other tab. Creating, Modifying, & Copying Security Roles. After installing this release manually, you will be able to install future updates using the autoupdate feature. Install the OfficeMate/ExamWRITER upgrade. For a list of our current hardware specifications (including label printers), refer to the OfficeMate/ExamWRITER System Requirements documentation. 2878 release. Before scanning your signature, familiarize yourself with the signature image requirements:You can reach the Eyefinity Customer Care team by phone, Monday to Friday, from 6:00am–5:00pm (PST), by filling out our contact us form, or by visiting one of our support communities. NOTE: USE THE FOLLOWING USERNAME AND PASSWORD TO LOGIN TO OfficeMate OR ExamWRITER . 3. Select the Plan section of the exam, then select the Medication Rx check-box under the PRESCRIPTION PAD header. Due to ExamWRITER performance improvements, Task Manager now opens more quickly than before when you use ExamWRITER in a large multilocation environment. Installing OfficeMate/ExamWRITER 15 after migrating your OfficeMate data to a new server. Issue: While using the ExamWRITER ePrescribing interface, you click eRx Status on the ExamWRITER toolbar and nothing happens. The choice is yours. Select Ophthalmic Lenses from the Product Type drop-down menu. The training videos below will help you understand how to use OfficeMate/ExamWRITER. The Medication Order screen should open. Images saved will displayed as a separate page at the end of the visit note output. , so that you can properly network your Humphrey Field Analyzer and interface with Eyefinity EHR. – Type the new Posting Date in the Posting Date text box. Updating to the Current Release/Version of OfficeMate/ExamWRITER. Note: Patients whose retinal images were captured using the ExamWRITER Optos Integration will automatically be linked. If you submit claims using print or print image or use an electronic claim vendor other than TriZetto (formerly Gateway EDI), you must install version 8. 1. 2): Ensure that OfficeMate, ExamWRITER, and OfficeMate Administration are closed on all other workstations. Reversing, Correcting, and Deleting Payments in OfficeMate. Patients are added to the Quick List each time you use their records and when their appointments are scheduled on the current day. The Choice is Yours. You shouldn't have. When you import images with the Optovue ExamWRITER interface, all captured files are now moved to the data folder. To remove a record from the list, click Remove. assess and mgmt service, 11-20 min; 99448: Interprof. 5. 24 on all computers running OfficeMate/ExamWRITER 8. When you set the new. Click the magnifying glass icon in the Windows taskbar and search for OfficeMate or ExamWRITER. Updating to the Current Release/Version of OfficeMate/ExamWRITER. . Eyefinity recommends using the Google Chrome web browser to access the patient portal. 0 and 12, and follow the instructions below: Close OfficeMate and ExamWRITER on all of your computers. The new VSP interface enforces more stringent. Select Business Names from the list of options. *In order to link family members in OfficeMate who don’t have a guarantor (e. When comparing to other top Optometry vendors, on a scale between 1 to 10 (10 is the most expensive to implement), Eyefinity OfficeMate is rated 4. Refine your search criteria in OfficeMate to speed up product. 0 or below) or C:ProgramDataEyefinityOfficeMateSettings (version 15. Determining What Version of Microsoft SQL Server is Being Used. We updated our technologies to deliver a more robust performance, easier updates, and modern features. In addition, if the System (Enhanced) option is. ; Though patients can view their current insurances, they cannot edit them or add any new insurances. RESOLUTION: To resolve/avoid this error, users should switch to an approved document scanner that supports the TWAIN interface standard, required by OfficeMate/ExamWRITER. 877. Click on the Insurance tab. 25 (skipping 8. Click File (upper left) and select Add a printer. 0 Installing OfficeMate Server 11. HomeDetails. Click Save/Exit to save. 4875 Release Notes. Install the OfficeMate_Server. When it comes to where and how you want to learn, Eyefinity Learning is all about options. 2 through 12 that are unable or not ready to upgrade to the latest version may perform the following steps on the computer where the Reichert phoropter is physically connected: Close. 24 on all computers running OfficeMate/ExamWRITER 8. Once the new template has been named & saved, it can be edited just as any other existing template can be edited. This page catalogs the enhancements, fixes, and known issues included in the latest OfficeMate/ExamWRITER release. Click Maintain to verify that. If you're updating your SQL Server version or upgrading your OfficeMate/ExamWRITER server hardware, you'll need to install the following components: Microsoft SQL Server; The latest service pack for your SQL Server edition; SQL Server Management Studio (SSMS) (version 18. The OfficeMate Suite is supported for use with various Windows operating systems. Complete steps 7-9 for each product or service type you want to delete. Open the Windows Task Manager. If one of your workstations performs certain tasks in OfficeMate/ExamWRITER more slowly than it takes your server or other computers on your network to perform the same task, there may be a DNS resolution problem on your network. 4211 Release Notes. Contents<br /> Chapter 12 77 Using the Huvitz Interface<br /> 77 Huvitz Interface Overview<br /> 78 Setting Up the Huvitz Interface<br /> 79 Installing CDR-Mate<br />OfficeMate/ExamWRITER runs in 32-bit and 64-bit environments. Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. In some cases, OfficeMate/ExamWRITER will not launch because the Login. On each workstation, copy the OfficeMate_Suite. 0. Microsoft Ends Support for Windows 7. 4033 or greater), and you must set or verify certain settings in OfficeMate Administration. read more >> We load OfficeMate and ExamWRITER, copy your patient data, install and setup all printers, scanners, workstation, laptop, or tablet thats needed. The OfficeMate utilities allow you to make widespread changes within your database without having to manually make individual changes. 0. Install the OfficeMate_Server. Patients can also manage their pharmacies. Perform the following steps to install the 10. An item for the Merit-Based Incentive Payment System 2022 regulatory reporting has been added to the OfficeMate Administration and ExamWRITER Reports menus with required submenus. Adding new CPT/Procedure Codes for Use in OfficeMate/ExamWRITER. 2. Printed documentation is available in the OfficeMate/ExamWRITER Online Help system which can be accessed via the Help menu within OfficeMate, ExamWRITER, or OfficeMate Administration. 3. 2878 release. 3. RESOLUTION: This is a multi-step process. (Must Have OfficeMate Version 15. ExamWRITER. We’re happy to help you, whenever you need us. ini file updated, navigate to the Start menu and click (All) Programs and then select OfficeMate Software Solutions. Connect OfficeMate/ExamWRITER with the third-party labs and systems that you use. DESCRIPTION: How can I update my computers to the current release/version of OfficeMate/ExamWRITER? NOTES: OfficeMate/ExamWRITER subscribers needing to update to the current version of the software should consult their certified IT professional or Network administrator when any updates need to be installed. If you submit claims using print or print image or use an electronic claim vendor other than TriZetto (formerly Gateway EDI), you must install version 8. ; Click Clear to clear any previous report criteria, then click Yes when the Clear Selection. If you are using a 15-inch monitor and your screen resolution is set to less than 1280 x 1024, you will not be able to see everything OfficeMate and ExamWRITER need to display. Click Run All. The Maintenance Agreement window opens and asks you if you want to renew your agreement now. In the VSP Product Mapping window, select VSP IOF Program lab. Eyefinity Support. So, for example, if you have a family with a husband, wife, boy. OR. Monitoring the messages that display in this login window will help the practice ensure that it has the latest version of. OR. While it may look different than its. If you are using OfficeMate v7-v8, go to this KB article to download the OfficeMate Utilities that are compatible with your version. The search criteria field appears on the right side of the window. Any marks made will not display as finding locations. 3 on Windows 11 Pro Edition and Enterprise Edition. You can now set up a preference in ExamWRITER to automatically calculate PD values in the Eyewear Order window. 5. Previously, practice staff could reverse a payment more than once if they made a mistake, but this practice led to patients having negative balances. 3. ini file (located in C:Windows (version 15. Select a Referring Provider and a Refer To Provider. Released December 19, 2022, for General Availability. Number of Views 38. Refer to Article 000017136 - Reversing, Correcting, and Deleting Payments. The following topics give you an overview to help you get started with ExamWRITER: ExamWRITER Overview OfficeMate and ExamWRITER System Requirements The following sections explain the system terminology, describe the minimum software, hardware, and network specifications, and illustrate the implementation methods required by OfficeMate ® /ExamWRITER ®: Taking The First Step. exe. 1. Click Continue. . For more information on adding a new guarantor, see the Recording Patient Information help topic in the OfficeMate/ExamWRITER online help. Only ePrescribe users with Physician. 2. EPM - Where can Training for Eyefinity Practice. Click the headings to see step-by-step instructions for each stage. Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. Workaround:. Open OfficeMate Administration and click Setup, then select ExamWRITER, and choose Preferences. Install the OfficeMate_Server. 0 Upgrading to OfficeMate/ExamWRITER 12. NOTE: You cannot delete a patient's record if the patient has an open balance or an insurance balance, a scheduled. When ordering additional barcode labels for SATO CX400 or SATO CG408TT printers for use with OfficeMate, be sure to identify yourself as an OfficeMate client so that a ThinkSmart representative may assist in selecting the ideal products to match the printer/hardware and OfficeMate program being used. 3 SP8 or Newer. 1, or Windows 10. Navigate to the OFFICEMATE or OMATE32 program directory and right click on Omate. Once a payment is reversed in Receipts and Adjustments, that payment can no longer be reversed again or edited. Select the Database from the Available Databases list. 0. From the ExamWRITER Control Center, look up a patient (enter patient name and click F2 Find). When the EW Preferences window. If you create a Lab/Rx Order or create an exam in ExamWRITER, charges for those exam procedures and/or material items (frames,. If it is properly set up, it can link a patient to his or her insurance plan in OfficeMate. For complete instructions, go to Upgrading OfficeMate/ExamWRITER for Existing Users. 1. Equipment Integration Fixes. Open the Appointment Scheduler and complete one of the following tasks:. ; Finally, select the Open Only. Those appointments automatically sync to your schedule in Eyefinity Practice Management, giving you the ability to organically grow your practice without extending operating hours or increasing staff resources. Soft Lens - Soft Contact Lenses. ExamWRITER Features. You should only generate, load, or enter a new encryption key if you're. 4. On your new server, open OfficeMate and verify that it opens without errors and verify that the version is the same as the version on your current server. 1. Eyefinity partners with industry-leading companies to bring you additional features that compliment your Eyefinity solutions and enhance your workflows. Updating to the Current Release/Version of OfficeMate/ExamWRITER. To learn more about how to use the new features or about what has changed since earlier releases, see the Previous Release Notes. In the Privilege Level section, select the Run this program as an administrator check box, and then click OK. For complete instructions, go to Upgrading OfficeMate/ExamWRITER for Existing Users. Eyefinity Webinars:Note about Windows 10 workstations: On Windows 10 workstations, it may also be necessary to change the Windows properties for the OfficeMate/ExamWRITER executable (. 0. Select the OM Change INI utility. 3. To modify or add referring doctors. If you need help locating your login credentials, please refer to the EPM support/resources page, contact [email protected]. If the icon is not available on your desktop, navigate to your C:\OfficeMate or C:\OMATE32 folder and double-click ServerUpdateUtility. Only positive check and payment amounts can be entered in OfficeMate. Updating to the Current Release/Version of OfficeMate/ExamWRITER. DESCRIPTION: How can I update my computers to the current release/version of OfficeMate/ExamWRITER? NOTES: OfficeMate/ExamWRITER subscribers needing to update to the current version of the software should consult their certified IT professional or Network administrator when any updates need to be installed. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. assess. If you are not using the Marco Connect software and. 0. 1, or Windows 10. 4. ExamWRITER (version 10. Using your SQL Server installation media, upgrade the SQL instance that was installed by the OfficeMate Server install to the SQL Server edition and version that is running on the current production server. OfficeMate. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. Select the Insurance Plan from the Select Plan drop-down. Moving Access Databases. 23 and earlier prior to April 1, 2014. 4. 3. Click Start, select Programs, select OfficeMate Software Solutions, and select OfficeMate or ExamWRITER. OfficeMate Features. If you're upgrading from an Access-based version of OfficeMate/ExamWRITER (version 8 and earlier) to a SQL-based version (version 9. This information applies only to versions 9. On each workstation, copy the OfficeMate_Suite. Turn off UAC on all of your computers, including the new server. ExamWRITER. An office can use itself as a lab to edge lenses in-house and still bill the lenses through the VSP Interface. To modify or add staff information. Details for the selected patient records appear below the list. Get Private Training for your practice with an Eyefinity Solutions Educator. exe) provides users with helpful information announcing the latest release version and/or Service Packs as they become available. This topic describes how to update the diagnosis (ICD-10) codes in your OfficeMate/ExamWRITER database. exe on your server. Review each help topic within the Using Equipment Interfaces section of the OfficeMate/ExamWRITER online. This section tells you how to work with. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). Select. Complete information on changing the Posting Date in OfficeMate can be found in the OfficeMate/ExamWRITER online help. Double-click OT35120. If your database is now too large to be backed up onto CD-R discs, consider upgrading to DVD-R discs or to an external USB hard drive. Installing and Upgrading This section describes how to install OfficeMate/ExamWRITER. Type admin in the User ID field and leave the. 3 SP4 (or newer, current version if available) as the issue was resolved in OfficeMate/ExamWRITER version 12. Click on a Certified Partner below to learn more and request a demo. 15. On each workstation, copy the OfficeMate_Suite. However, you can manually copy the Fee Slips and other information from one record to the other and delete the duplicate patient. 3. OfficeMate; ExamWriter; More. Click Setup, select Preferences, click the Label Printer tab, and ensure that the Dymo LabelWriter 450 is set up as the default printer. 0 or below) or C:ProgramDataEyefinityOfficeMateSettings (version 15. 0. Department of Health and Human Services. The ExamWRITER/Optos Patient Synchronization Utility automatically links your Optos and ExamWRITER patients. If you don’t. The Maintenance & Support is a mandatory agreement all clients must maintain each year through the payment of an annual fee for each software product licensed from Eyefinity. After adding all of the addresses to. Replicate the OfficeMate/ExamWRITER version as described above. The Using Equipment Interfaces section of the OfficeMate/ExamWRITER online help system includes complete, detailed instructions on how to install/setup and use each piece of equipment with which ExamWRITER integrates. exe. 942. 4. To modify or add staff information. 3. Details. Open OfficeMate and click Setup (upper left corner). The login window opens. "Run as administrator" should not be used as a workaround for the issues noted above or to circumvent Windows permissions. From any workstation (or the server), open OfficeMate Administration and click Setup (upper left) then select Third. Click on the Insurance tab. 3. (There is nothing that will be installed on your computer. Any of those other security measures that may be present also need to be. Or, you click the eRx icon on the Medication Order window and ExamWRITER freezes. ; To download the latest version of otto (One Touch To Optical), tap the App Store icon on your iPad's home screen, tap Updates, and if otto is listed among the Available Updates, tap Update. Using a Dymo LabelWriter 450 or 550 with OfficeMate. Click the Name drop-down menu. Previous Installation Instructions. Setting Up the New VSP Interface. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. This topic describes how to update the diagnosis (ICD-10) codes in your OfficeMate/ExamWRITER database. Test to see if there is a Windows permission issue for the Windows users reporting the slowness by setting all of the following OfficeMate/ExamWRITER executable files to "Run as administrator" on the Properties. This issue/inconvenience was reported to the OfficeMate Program Development team and was fixed in a later release (OfficeMate. Details. DESCRIPTION: How to quickly generate a list or report of patients with a specific Diagnosis code in ExamWRITER. ; Select the desired Diagnosis code, and any other desired list criteria (Age range, Date range, Medication List, Medication Allergies,. 2. This page catalogs the enhancements, fixes, and known issues included in the OfficeMate/ExamWRITER 15. 0. To verify what the current/most recent release version of OfficeMate/ExamWRITER is, refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER, which outlines how to access, download, and install the latest version of the software. The OfficeMate/ExamWRITER Hardware and System Requirements explains the system terminology, describes the software, hardware, and network system specifications that are required to run OfficeMate/ ExamWRITER software effectively, and illustrates the implementation methods you can use when setting up your. On the ExamWRITER Administration main window, click Activities, and select Customization. Determining What Version of Microsoft SQL Server is Being Used. 0 and used the Updated ExamWRITER Templates Utility to import some or all of the 47 available new templates, you may experience the following issue: If you are using a template that has a 92015 procedure code recorded in it to create an exam and you attempt to post the charges from the exam on a. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. My IT person at north shore computer suggested I convert to a cloud based system , and forgo the trouble of purchasing a new server, which would cost $5,000 when all is said and done. Review the network requirements atEyefinity's optometric software helps practices elevate patient care with trusted, adaptable technology that simplifies workflows for practices of all sizes. Determining What Version of Microsoft SQL Server is Being Used. 6 in your practice. To print a list of patients with open balances and their insurance carriers, create and print the Insurance Aging Patient Detail report from the Reports, Statements & Graphs window in OfficeMate. Monitoring the messages that display in this login window will help the practice ensure that it has the latest version of. 3. 0707, option 1 - Eyefinity Website Services. CONTACT US. Select the Insurance Carrier from the Select Carrier drop-down. 5 Devices that rely on the Zeiss FORUM, Occulus. Due to ExamWRITER performance improvements, Task Manager now opens more quickly than before when you use ExamWRITER in a large multilocation environment. Workflow. Select a Type of product or service to delete. For example, if it takes one computer 35 seconds to open the Insurance at a Glance. This article is for OfficeMate v9-v12 users. See Opening the ExamWRITER ePrescribing Interface. Eyefinity Webinars:Unable to Scan Images into eDocuments in OfficeMate/ExamWRITER. For the auto code feature in ExamWRITER to work properly with unilateral procedure codes (92226, 92135, 76519, 92225, and 92235), you must ensure that separate unilateral procedure codes for each eye are set up in the Third Party Setup window in Administration (Procedure Codes tab) in OfficeMate or ExamWRITER (for example,. 1 Installing & Activating for Existing Users Using an Access Database Eyefinity's optometric software helps practices elevate patient care with trusted, adaptable technology that simplifies workflows for practices of all sizes. Earlier versions of OfficeMate/ExamWRITER are not supported on Windows 10. Furthermore, OfficeMate/ExamWRITER 15 requires SQL Server 2012, 2014, 2016, 2017, or 2019 and ExamWRITER 15 is required for participation in MIPS beginning January 1, 2019. If you remain on an older version, you must manually select the appropriate ICD-10 codes in ExamWRITER exams and OfficeMate fee slips to prevent your insurance claims from being rejected. Learn How Looking for a solution that makes updates easy? Learn about automatic security and regulatory software updates in our cloud-based software. Opening OfficeMate CMS Claims with the Open HCFA Utility Number of Views 258 Unable to Run Sales Tax Register Report Since Upgrading to OfficeMate Version 12. Taking The First Step Running the pre-install checker is easy: Close OfficeMate/ExamWRITER on your server and workstations. Home; MoreIt may also be helpful to run the Deleted Patient Report to see if the patient was deleted by accident. Stage 1: Replicating Your Current Production OfficeMate Environment on the New Server. 0. However, you can manually copy the Fee Slips and other information from one record to the other and delete the duplicate patient. OfficeMate/ExamWRITER. I worked diligently, as many of you have, to integrate my equipment and reduce as much paper in my practice as possible. Updating the OfficeMate Server. If an update is available, a window opens informing you of the update, click OK to dismiss the message. EDGEPro by GPN Technologies Deliver Performance Solutions That Redefine the Way Eye Care Professionals Run Their Practice. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. Topics include: OfficeMate/ExamWRITER System Requirements Installing. exe. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). RESOLUTION: 1. To force close OfficeMate via the Windows Task Manager: 1. To modify or add appointment schedule resources. Updating to the Current Release/Version of OfficeMate/ExamWRITER. If you upgraded to ExamWRITER 8. RESOLUTION: Open OfficeMate Administration and click Setup (upper left), select ExamWRITER, then select Preferences. In those situations, simply ending the process through the Windows Task Manager will allow the program to launch. If changes are made to User Account Control Settings the computer MUST be rebooted before proceeding as changes made to UAC settings will. DESCRIPTION: How to access the OfficeMate/ExamWRITER Training Sandbox. Two-day working session at your office to address your needs. Choosing ExamWRITER to record and store your electronic medical records (EMRs) is the first step in creating a fully automated medical practice. 7 or older is required for LUMA integration (formerly 3D-Eye Office by Eyemaginations ). We are very excited to welcome you to this informative event. Those appointments automatically sync to your schedule in Eyefinity Practice Management, giving you the ability to organically grow your practice without extending operating hours or increasing staff resources. When you open the OfficeMate or ExamWRITER programs, the software checks for any available updates. Stage 2: Testing OfficeMate on the New Server. If you are creating a new exception:. 5 and below), ensure that your Windows screen resolution allows you to view the screen clearly. End of Search Dialog. 0 and used the Updated ExamWRITER Templates Utility to import some or all of the 47 available new templates, you may experience the following issue: If you are using a template that has a 92015 procedure code recorded in it to create an exam and you attempt to post the charges from the exam on a. To force close OfficeMate via the Windows Task Manager: 1. DESCRIPTION: How to add new CPT/Procedure codes for use in OfficeMate/ExamWRITER. You can use the Quick List to view and access patient demographic and exam information. Confirm all users are logged out of OfficeMate/ExamWRITER. Click the Compatibility tab and then click Change settings for all users. Moving Access Databases. Whether you are an educator, a training center, or a content developer, Examwriter can enhance your assessment processes and streamline the management of exams. DESCRIPTION: A payment for the wrong patient or an incorrect payment for the correct patient was entered in OfficeMate and now the payment needs to be reversed, corrected, or deleted. Click Update Now to download the updates. The Patient Referral window opens. Yes, you can submit VSP in-office finishing (IOF) orders through the OfficeMate VSP Interface. For more information, visit the Microsoft SQL Server 2008 and Windows Server 2008 End of Support page on the Microsoft support site. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. ExamWRITER Videos. RESOLUTION: This is a multi-step process. 8. OfficeMate/ExamWRITER System Requirements. Place your cursor in the first blank line at the bottom of the Selection Items box. For instructions and information about renewing your annual OfficeMate/ExamWRITER Maintenance & Support Agreement, review the Renewing Your Maintenance & Support Agreement help topic in the. After installing this release manually, you will be able to install future updates using the autoupdate feature. 3. DESCRIPTION: Users are unable to install or log in to OfficeMate/ExamWRITER on a Windows 8 or Windows 10 Workstation due to a "Wait for OM Server Install-ERROR" that displays at login or during Installation. For more information, watch this video. If your database is now too large to be backed up onto CD-R discs, consider upgrading to DVD-R discs or to an external USB hard drive. With the start of a new year I am looking forward to deploying a new EHR. g. RESOLUTION: OfficeMate Version 9 or Above Notes: If the payment amount needs to be reduced and the entire payment has already been applied, the. 1. At the event, you will have an opportunity to practice what you are learning. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. Go to the Certified Health IT Product List (CHPL). Using a Dymo LabelWriter 450 or 550 with OfficeMate. Refer to Article 000016841 - Downloading and Installing OfficeMate/ExamWRITER v8. 4875. As a long-time OfficeMate user, I adopted, ExamWRITER in 2006. 0. To download the latest version of OfficeMate, refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). With the start of a new year I am looking forward to deploying a new EHR. If you need any assistance with logging on, please call our support center at (800) 941-4913 Option 1 and one of our OfficeMate experienced engineers will. Community. Our compassionate customer care team is ready with a variety of tools and resources to ensure your practice can confidently leverage our software to care for. For information on closing and finalizing exams, see the Finalizing EMRs. On the OfficeMate Administration main window, click Setup, and select Customization. Unable to Scan Images into eDocuments in OfficeMate/ExamWRITER. 3. Preparing to Install OfficeMate/ExamWRITER Downloading OfficeMate/ExamWRITER The training videos below will help you understand how to use OfficeMate/ExamWRITER. Select the Prescription plan. for a brief overview of role-based security. On your new server, install the same version of OfficeMate/ExamWRITER that is on your current server. Click the Security tab/option, then click Exceptions (in the General section). Click the OfficeMate or ExamWRITER button below to launch the programs. You can use EDGEPro to get an overview, or take a deeper dive at specific variables that drive your net profit.